ALDI Keperra

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• ★ ☆ ☆ ☆ ☆   By Upset customer

  August 17, 2024
  I got to register to pay $58.45 and I said I’d like to pay $54 on card and $4.55 in cash. Checkout guy said you got to pay cash first so I gave him $50.55 and said I just want to pay $4.55 in cash and get the change of $46. And pay the $54.00 on card. Then he’s like pay the rest on card. I said he didn’t listen to me and repeated myself endlessly to him and the guy who came down. I don’t understand how your staff can not understand as I talked plain English. Then told to pay $8 on card and get out $50 suggested by next customer (I said I have been told before I can’t get cash out but then he said I could) but was paying with my phone so couldn’t get cash out I don’t know why he couldn’t just have listened to me and done what I asked instead of ignoring me and holding up the line and making me look like a fool infront of all customers waiting. Very disappointed the way this was handled. Was given no apology as the only apology given was to the other customers they had made wait while they work it out in there heads. I did get the $46 change as I needed the cash and then after making a big fuss and embarrassing me infront of all customers waiting with no apology was very angry and upset.

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